What is "proof of loss"?

• A. Documentation showing incurred expenses, services received, and dates of service to support a claim
• B. A summary of the policy terms
• C. Verification of the insured's identity
• D. A statement from the provider about the quality of service

Answer: (A)

Proof of loss is the documentation the insured provides to the insurer to substantiate a claim. It shows incurred expenses, the services received, and the dates of those services, usually in the form of itemized bills, provider information, and receipts. This information is what the insurer uses to determine what is payable under the policy.

This aligns with the idea of a claim-supporting document: it confirms that services were actually provided, at what cost, and when, so the insurer can assess liability and process payment. The other options describe things like a summary of policy terms, verification of identity, or statements about service quality, which don’t substantiate the claim amounts or dates of service.